In communication
7% of the message is conveyed by words,
38% by tone and
55% by body language


“The one who has the information has the power.”

Listen beyond the words – to hear the unspoken messages – and you will gain the most information from others.

Adjust your way of communicating depending on the personality of the other.

Influence with integrity in order to gain buy-in for your ideas.



COM 101 How to influence with integrity

COM 102  Become a lie detector: Listen beyond the words

COM 103  Public Speaking: Communicate with impact

COM 104 Intergenerational and intercultural communication

COM 105  The secrets of negotiation (accredited ChAD )