“Every day, many people wake up with the opportunity to redefine who they believe they are and who they want to become. Their biggest challenge to materialize their vision lies in their perception of themselves and the world. Choice is power. Self-interpretation can either pull you forward or backward, so why not choose to fully live life rather than suffer from living a life of existence? Success or failure, very often, the choice is right between our ears!“
AUTHOR, SPEAKER, TRAINER and MOTIVATOR. COACHING specialist for more than 25 years.
Dynamic and committed, Fares Chmait relies on his Post-Master training in Neuro-Linguistic Programming (NLP) and his experience working with organizations in more than 20 countries since 1986 to enable a growing number of companies and individuals to achieve their goals.
A seasoned expert in emotional maturity, in working with his clients he draws not only on his academic knowledge but also on his practical corporate experience to give people the tools to take positive steps personally and professionally. Fares’ mission is to help them turn adversity into opportunity, by using the most effective tools to empower leadership and communication skills.
As a visiting professor at the Schulich School of Business at York University and the John Molson Executive Centre, Fares shares his vast experience in the business world with key executives and managers. He brings to his unique approach a key element in management: the human factor. His expertise will enable you to understand why people do what they do, not what they are supposed to do.
Fares expertly guides clients in diverse subject areas: leadership; emotional intelligence; reading & interpreting non-verbal cues (which he taught for five years to provincial government investigators); project management; the individual and the team; power presentations; the art of negotiation; cultural diversity; and, intergenerational communication.
Practitioner to the core and a firm believer in his methods, Fares is the author of numerous publications, including Beyond Selling (1995), which is recognized as one of the best works on applying new communications techniques to selling. He’s also the author of Coupables de réussir (2002), Conversations déterminantes (2012), and The Power of Decision (2012). Fares is the founder of Impact-Pro.
Business Development Specialist
Customer Service Specialist
Holding a major degree in Civil Engineering and a graduate of the Joint Command and Staff Programme of the Canadian Forces College, Louis Baril served in the Canadian Forces for 30 years. He shares his experience on the realities of adapting to unpredictability and the continuous pursuit of multiples priorities, according to organizational needs of a corporation’s staff and clients.
A proven natural leader recognized for his human and logical approach, he possesses various fields of expertise mainly focused on people, including: leadership, change management, performance management, ethics and crisis management. Foremost, Louis is an adviser in conflict management and an harassment investigator to the Ministry of Defense – a trend setter on the matter in Canada – and can help you develop tools to deal with the complex and significant challenges that conflicts can create in a work environment.
Doctor of Philosophy and experienced teacher with a pedagogical soul, Mr. Chbat’s favourite subject is Emotional Intelligence.
Mr. Chbat distinguishes himself by his disciplinary skills, talent as a communicator, and proximity to his audience. Known for his passion for work, Mr. Chbat is convinced that pleasure in work is a source of success, efficiency and growth. In an approach combining theory with practice, and reflection with exercises, he leads participants to accomplish their potential and discover the pleasure in work and life.
Joseph is the author of four substantial research reports, a large number of articles in education, and several philosophy scholar books.
Gaétan Cusson (CPA, CGA) has worked over the last 33 years in the logistics and distribution group of the renowned Metro grocery retailer, where he has held several management positions.
Positive that the quality of working relationships is a fundamental part of the equation that leads to business success, Gaétan Cusson has implemented a model for working relationships and negotiations, focused on problem solving and based on the interest of both parties. He has helped several managers to access executive and vice-presidential positions in different companies. His areas of expertise: team management, mobilization, motivation, listening and communication in action.
With a B.A. in Philosophy and an M.A. in Industrial Relations, Pierre Duguay specializes in the management of corporate performance and internal communications.
His fields of expertise include the creation of training programs, the analysis of workstations and the distribution of responsibilities within an organization, along with the design, drafting and publication of employee manuals. A natural leader and seasoned communication, Pierre was the Director General of the Association des professionnels en ressources humaines du Québec from 1987 to 1994.
Employer representative on the Conseil régional des partenaires du marché du travail de l’île de Montréal of Emploi Québec and in charge of the Mon Emploi column in Saturday’s La Presse careers and professions section, Pierre is a key reference in the field of labour relations.
Jimmy Muyal has extensive experience in corporate training and events. Over the past 20 years, as a Director of Training for two major financial institutions, he has achieved a broad range of mandates, including: customer creation and retention, sales growth, and retirement-related negotiations and planning. His strong organizational skills have enabled him to become a leader in the delivery of corporate events.
Jimmy Muyal holds a graduate-level degree in business management from HEC in France. He has also worked as an accredited financial planning and life insurance specialist. He has authorized multiple courses and presentations, particularly in the areas of sales, negotiations and retirement planning.
Don Smith is a management consultant who specializes in teaching English as a Second Language and in career management. He holds a First Class Teacher’s Certificate from University of Saskatchewan Normal School and has qualified in Quebec as a Certified Management Consultant (CMC).
He worked as a teacher – notably for the Canadian Armed Forces – before starting his next career in sales for Moore Business Forms. Don then entered the Human Resources field, first as an executive recruiter and later as an outplacement counsellor. During that period, he serviced large corporations such as Hydro-Québec, Bombardier Aerospace and Domtar. Don also worked for a year in France as a job-search expert for several large French companies.
Whether the focus is Leadership, Emotional Intelligence or Performance, Lino Plescia brings to the coaching industry his natural ability to work with others, while facilitating change and evoking transformation from within.
He is one who leads by example while helping others obtain what they truly want to achieve. As an Ironman athlete who has competed in several Ironman Triathlon races across North America, Lino brings his sense of commitment and dedication to the workplace; transferring this positive energy to his clients.
Lino is a Certified Professional and Personal Coach. With a background from McGill University in Management and Computer Based information systems, he has been working in the technology industry for the last 20 years involved in management, training and mentoring across North America and parts of Europe.
With over 15 years of experience as a manager, administrator and company trainer, Alessandra Pintore is well known for her structured approach and her ability to convey her pedagogical and practical skills while making people feel comfortable. She gives high priority to development and maintaining good relations.
Alessandra is an expert on the topic of managing customer expectations.
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