Communication Skills Training for Business

soft skills training

Communication is the heart of everything. Not much of importance gets accomplished by one person working alone, so successful organizations are those that invest in ensuring effective communications.

Business communications is a two way street. Managers and employees need be both good listeners and good speakers. The very best communicators put the emphasis on listening and understanding first, and speaking or writing second. Communication training that just focuses on speaking at the expense of listening misses the point.

Non-verbal communication is also key. Send the right message with your body language, and learn to see non-verbal cues in others. Impact-Pro’s communication trainings support listening and understanding as fundamental to effective communication and influence. This has been shown to be the best route to improving communication skills and business results..

Soft Skills Training is Not Optional

There is no corporate job that cannot be done better by a man or woman who is an excellent communicator. Communication and negotiation skills are as essential as reading and writing when it comes to getting things done in a company of any size.

Sales and management communication with customers and external stakeholders is a make or break proposition for business. Individual leaders will sink or swim based on their communication skills. Companies that succeed in understanding their customers will prosper, while those with no strong bi-directional lines of communication are at risk.

Harvard Business Review subscribers rated communication as the most important factor in making an executive promotable. It is hard to overestimate the value of good communication to enterprises and their leaders. Corporate training investment continues to grow worldwide (and here in Montreal), and communication skills are the fastest growing programs.

Corporate Communication Courses and Workshops

communication trainingImpact-Pro delivers a communication curriculum designed to meet the needs of business leaders and managers of all levels. Courses and workshops have been adapted to various group sizes and we are also able to develop custom course content for specific corporate training requirements.  

Here are our standard communication skills training courses:


How to influence with integrity

Use the language of influence to expand your ability to motivate others and build buy-in. Communication skills training with applications every day in business and in life.

Become a Lie Detector: Skills to listen beyond the words

Who has not wished that they could know the truth of what someone else was saying? Learn to read all the cues in interpersonal communications. A valuable communication and negotiation training.

Public Speaking: Communicate with Impact

Business communication training is not complete without public speaking abilities. This course addresses the fears many have of speaking in front of a group of their peers. Walk out of the class with the confidence to express yourself at the podium.

Intergenerational and Intercultural Communication

Communication across culture, ethnicity, and age difference is full of opportunities for misunderstanding. Learn to mitigate the very real risks cross-cultural communication and set yourself up for business success.

The Secrets of Negotiation – Communicate with influence

Negotiation if one of our most popular training, and we love to teach it. Ground yourself in the fundamentals of the negotiator’s art and see how things start to go your way more often. Fundamental for all in sales and management.

Emotional Intelligence I : Develop Emotional Maturity

Understand the effect of emotion on decision making and learn to act based on your true interest instead of letting yourself be hijacked by impulse. Emotional intelligence is the foundation on which to build a career or a company. Learn to manage your own emotions, and those of others.

Emotional Intelligence II : Unleash Your Full Potential

Expand upon the learnings from Emotional Intelligence I for a sustainable transformation in your self-management. This course includes keys to developing deeper self-awareness, perseverance, confidence, and adaptability. Managers benefit from increased ability to stay motivated and to motivate others over the course of a project.

NLP Applied to the Business World – Neuro-Linguistic Programming

NLP is a technique to enable business leaders to see a broader set of alternatives and solutions to operational and strategic questions. Break through the invisible barriers that restrict mental processes to standard paths. NLP is practical psychology that supports nimble business.

Methodology for an Effective Meeting

Ever wasted your time in a useless meeting? Of course you have.  Never be the one running a meeting like that every again. Learn to set an agenda and manage communication flow such to keep everyone engaged and on-point. A must for managers in every company where there is no time to waste.


Communication Training Programs in Montreal

communication workshop


Contact Impact-Pro today to learn more about how our corporate training programs might work for your company. Please call anytime for a free consultation.

Your tailored training solution is just a phone call away!


Bilingual Corporate Trainers

Impact-Pro trainers are certified professionals with deep experience in their areas of expertise. All courses are available in English and French, and our team members can facilitate bilingual sessions. Course materials are also provided in both languages.


 Montreal Executive Coaching

Executive coaching is offered in greater Montreal. Coaching can be specifically in support of communication skills development, or more broad based. Our company founder, Fares Chmait, will work directly with senior leaders.

A visiting professor at the Schulich School of Business at York University and the John Molson Executive Centre, Fares shares his vast experience in the business world with key executives and managers. He brings his unique approach to understanding the key element in management: the human factor.  His expertise will support understanding of why people do what they do, and how to best leverage individual talents to achieve corporate goals.


Accredited Professional Development Workshops

Impact-Pro negotiation training is accredited with three professional bodies in Quebec. Participants will earn professional development credits for the following organizations:

OACIQ – Organisme d’autoréglementation du courtage immobilier du Québec

  • 5 continuing education units


CHaD – Chambre de l’assurance de dommages

  • 6 professonal development units


CSF – Chambre de la sécurité financière

  • 5 professional development units


For more information, contact us today!

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