Professional Development for Certified Damage Insurance Specialists

Professional development for ChAD MembersThe damage insurance industry is one of the largest industries in the country. Despite uncertainties and changes in 2016, its market now appears to be on the rise. Compared to our American neighbors, Canada’s insurance market is much less volatile. However, damage insurance agents and brokers, as well as claims adjusters, must remain current in their professional knowledge and skills to provide the best service to their customers and develop successful business relationships. Thus, professional development for damage insurance specialists is crucial.


Continuing Education for ChAD Members

The Chambre de l’assurance de dommages has implemented a mandatory continuing education program since September 1, 2001. The program is divided into five categories: Compliance, Administration, Insurance Technology, Law or Professional Development. To meet the requirements of this training program, professionals, members of the ChAD, must complete 20 continuing education units (PDUs) by following accredited courses under the categories established in the program. The ChAD Continuing Education Program obligations are set out on the Chamber’s website.

Accredited training by CHAD

A Negotiation Course Accredited by the ChAD

Negotiation is a central part of the reality of any insurance broker. The course offered by Impact-Pro and accredited by the ChAD, has been designed for professionals working in the damage insurance industry who want to deepen and improve their negotiation skills. The course aims to help professionals in their practice. Participants will receive 6 PDUs in professional development.

Accredited Training Offered by Professional Training Specialists

Training and executive training specialists since 1990, Impact-Pro experts have worked with hundreds of internationally renowned companies. Their various training programs have been followed by business leaders, top-executives, and specialized professionals around the globe. With a mission to help individuals and organizations reach their full potential, Impact-Pro’s specialized trainers have the depth of resources and experience to deliver world-class training. Meet our team.

Secrets to Effective Negotiation – ChAD-Recognized Training

Continuing Education CHAD

Do you ever ask yourself why sometimes, despite your best efforts, your proposal was rejected?

Targeted at damage insurance industry professionals, this training is designed to assist agents and brokers in their professional development. The material is based on the latest negotiation strategies and tactics. The course has been designed to help insurance specialists develop their negotiation skills to:

  • Achieve better results in their daily negotiations
  • Face sometimes uncomfortable situations

In this course, participants will be encouraged to analyze their interlocutor and learn how to observe the verbal and non-verbal messages of a negotiation. Emphasis will be placed on the requirements of an effective negotiation. They will discover how to achieve win-win outcomes that will lead to profitable and rewarding relationships.

Core Content

  • Improve your negotiation skills
  • Expand sensory acuity to better read others
  • Master the characteristics of successful negotiation
  • Develop a language of influence with integrity

At the end of this training, participants will have the skills to improve and refine their negotiating skills, even in very competitive situations. Participants will also learn about the crucial aspects of the bargaining process. Finally, they will review strategies that will ensure win-win scenarios, and learn how to build strong and profitable business relationships.

Impact of the Training

  • Increase your ratio of successful negotiations
  • Develop mental and emotional agility
  • Achieve real win-win results

Are you ready to make the most of yourself? Register now.


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