IMPACT-PRO, 4020 St-Ambroise Suite 495, Montreal QC, H4C 2C7

Negotiation Skills Training Courses

“Let us never negotiate out of fear.
But let us never fear to negotiate.”

~ JOHN F. KENNEDY

A training system that actually delivers ROI.

Imagine your return-on-investment if your closing rate doubled. You can easily appreciate the value of negotiation training for a sales organization because the results are immediate.

Learn how to negotiate your next deal.

Become an effective and successful negotiator with focused practical training. Learn how to get the outcomes you want while leaving the other side feeling satisfied as well. Negotiation skills are invaluable in business and everywhere in life.

Good negotiators find ways to succeed in almost any situation.

We recommend that you start every discussion with clear objectives and established limits on where you will compromise and where you cannot.

Impact-Pro is well recognized in Montreal and in Quebec as a leading resource for negotiation and sales corporate training. Clients include Quebec and canadian corporations of all sizes as well as professional orders.

Become a powerful negotiator!

Our courses get participants ready for the face-to-face portion of the negotiation well in advance of the meeting. Basic negotiation skills are addressed in order to ensure a foundation for the advanced training provided. Whatever your current experience you will conclude that The Secrets of Power Negotiation was the best negotiation training you have ever had.

Participants complete our course with these accomplishments:

  • The 5 aptitudes of effective negotiation
  • Mental & physical preparation
  • True win-win outcomes
  • Self-control: tips to manage yourself
  • Understanding the other person
  • The 7 negotiation principles

Impact-Pro methodology reviews participants’ current negotiation process and goals, including:

  1. How do they prepare for negotiations?
  2. What objectives do they set?
  3. What is the nature of the interactions that occur?
  4. What are the primary obstacles in achieving a successful outcome?
  5. How do they manage the obstacles currently?
  6. What are the results and success rate?

Available Courses

Real Estate Negotiation – 5 UFC
Real Estate Negotiation – 5 UFC

Real estate and mortgage brokers must understand the principles and requirements for effective negotiations. Discover how to achieve true win-win results that will lead to profit and success.

The Secrets of Power Negotiation – 5 UFC
The Secrets of Power Negotiation – 5 UFC

This workshop focuses on the 3 essential rules to follow to ensure a win–win outcome in any negotiation process. Learn the process and you really cannot lose. Set your goals and succeed.

And then we uncover where the opportunity gap lies.

By understanding what you do, we will guide you to hold a place of higher credibility and power.

Uncover the bluffing games that may have distracted you in the past. Stay focused on the desired outcome. Make biases and perceptions work for you, rather than against you.

There are critical steps that will inevitably lead to an agreement.

And we will share them –so that you can transform a “No” into a “Maybe,” and a “Maybe” into a “Yes”.

Successful negotiation requires good self-control, the ability to fully understand and exploit all the verbal and non-verbal communication, and a solid grounding in negotiation tactics.

Our course content addresses all of these facets in detail.

The Art of Negotiation – Professional Development Courses in Montreal

Impact-Pro is well recognized in Montreal and in Quebec as a leading resource for negotiation and sales corporate training. Clients include Quebec and canadian corporations of all sizes as well as professional orders. We have collaborated with many professional orders to develop specialized negotiation courses integrated into their professional development programs.

CHAD Accredited Negotiation Training

The Chambre de l’assurance de dommages includes the Impact-Pro negotiation training in its catalog of courses its members can take to satisfy their professional development requirements.  Our ChAD Accredited Negotiation Course qualifies for 6 PDU (Professional Development Units).

The ChAD members report that the Impact-Pro program is valuable in improving their effectiveness in the necessary negotiations they undertake every day with their clients and potential clients. The relevant content includes training on spotting when your counterparty is bluffing, and on how to create win-win outcomes.

These two points are essential in negotiating sales to a close – as both parties need to be satisfied with the outcome. Negotiations are not necessarily conflictual, and salespeople need to create deals that deliver value for clients while meeting profitability requirements. There is no place in good sales negotiation for negative emotions or stress. Our course includes content on controlling stress levels and emotions during negotiations.

The Secrets of Power Negotiation

This negotiation course will show participants how to get ready for the face-to-face portion of the negotiation well in advance of the meeting. Fundamental precepts are to prepare well and act deliberately. The negotiation methods we teach are based on being strategic and planning ahead. Also key is to prevent acrimony and end the engagement in a way that permits everyone to feel good about the deal.

If you want to be more successful in your business or personal negotiations this course can help you develop the skills to be more effective.  Basic negotiation skills are addressed in order to ensure a foundation for the advanced training provided. Whatever your current experience you will conclude that The Secrets of Power Negotiation was the best negotiation training you have ever had.

Course Objectives

Participants should finish the course with the following accomplished:

  • Know how to prepare mentally and physically for a negotiation
  • Know the primary negotiation success factors
  • Understand the principles of effective negotiations
  • Understand how gambits are employed in negotiations
  • Be able to achieve a true win-win outcome that will lead to a long-lasting relationship

Core Content

Successful negotiation requires good self-control, the ability to fully understand and exploit all the verbal and non-verbal communication, and a solid grounding in negotiation tactics. Our course content addresses all of these facets in detail. Here are highlights:

Self-Control – Manage Yourself
  • The negotiator’s personality and its impacts
  • The negotiator’s biases and perceptions
  • How context and perceptions affect the message
  • Staying focused on the outcome
  • The five aptitudes of an effective negotiator
  • The impact of what you don’t say but still communicate
  • Delivering your message clearly to varying personalities
  • Managing stress and emotion
Understanding the Other Person
  • The message behind the message
  • Recognizing the 5 types of decision makers
  • Determining the personality and values of the other party
  • Discover the criteria and their equivalence (hot buttons)
  • Signs of the client’s state of readiness
  • Decoding the unspoken messages (face to face and on the telephone)
Negotiation Tactics and Techniques
  • Negotiation essentials: 7 principles
  • Distractions and gambits
  • Feedback and steps that will lead inevitably to an agreement
  • The five characteristics of a successful negotiation
  • How to transform a “No” into a “Maybe,” and a “Maybe” into a “Yes”
  • Seven ways to craft effective and convincing arguments
  • Three rules to follow to achieve win-win outcomes
  • Uncovering the bluffing games
  • Increase your closing ratio by circumventing impasses

Course Methodology

Participants will prepare for the course with a review of their current negotiation process and goals, including:

  • How do they prepare for negotiations?
  • What objectives do they set?
  • What is the nature of the interactions that occur?
  • What are the primary obstacles in achieving a successful outcome?
  • How do they manage the obstacles currently?
  • What are the results and success rate?

The preparatory review of these points will enable participants to easily relate the new learnings to their situation. We have found that the more thoroughly people understand their current negotiation techniques and issues the faster they can improve with the new methods we teach.

The course will include direct presentation of concepts with an emphasis on interactions and a dynamic presentation style. Examples will be drawn from the real-life experience of the participants and the presenter. Scenarios will be played out. Role-play and practice will be de rigour.

At the end of the negotiation seminar everyone will have prepared an individual improvement plan. This document will help you navigate from your current process to a new and improved one based on your learnings in the course.

The Art of Negotiation – Professional development Courses in Montreal

Impact-Pro is well recognized in Montreal and in Quebec as a leading resource for negotiation and sales corporate training. Clients include Quebec and canadian corporations of all sizes as well as professional orders. We have collaborated with many professional orders to develop specialized negotiation courses integrated into their professional development programs.

CHAD Accredited Negotiation Training

The Chambre de l’assurance de dommages includes the Impact-Pro negotiation training in its catalog of courses its members can take to satisfy their professional development requirements.  Our ChAD Accredited Negotiation Course qualifies for 6 PDU (Professional Development Units).

The ChAD members report that the Impact-Pro program is valuable in improving their effectiveness in the necessary negotiations they undertake every day with their clients and potential clients. The relevant content includes training on spotting when your counterparty is bluffing, and on how to create win-win outcomes.

These two points are essential in negotiating sales to a close – as both parties need to be satisfied with the outcome. Negotiations are not necessarily conflictual, and salespeople need to create deals that deliver value for clients while meeting profitability requirements. There is no place in good sales negotiation for negative emotions or stress. Our course includes content on controlling stress levels and emotions during negotiations.

CFS Continuing Education in Negotiating

The Chambre de la sécurité financière is another professional order that calls on Impact-Pro for training on the art of negotiation. CSF members develop negotiation skills with us while earning 5 professional development units.

Negotiation courses for the financial services industry are based on principles of ethical negotiation and support compliance with applicable regulations and procedures. In this context negotiation is about preparation, and on understanding the position and perspectives of the other person.

The negotiation workshops and contract negotiation training CFS members receive enables them to be better at their jobs and to better serve their clients.

Sales Negotiation For Real Estate (OACIQ Certified)

L’Organisme d’autoréglementation du courtage immobilier du Québec (OACIQ) has engaged Impact-Pro to develop a Real-Estate Negotiation Training program. Member agents and firms benefit from a course that focuses on the needs of realtors and their clients.

Effective communication skills are essential to success in real estate. Real estate brokers are selling a communication and negotiation service. For them, being a good negotiator is the fundamental basis of their product and their success in business. Advanced negotiation strategies are employed every day by successful sales people in all industries, and in real estate the value of an experienced trainer is obvious.

UPCOMING CLASSES

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All courses are available on demand for your corporate group, in our training centre or on site at your company location.

Train for sucess and inspire change now!

Take advantage of training content that will improve effectiveness

Our mission is to help you and your organization grow into what you want to be and have the potential to become.

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UPCOMING CLASSES

SCALE TO THE NEXT LEVEL: REGISTER NOW!

All courses are available on demand for your corporate group, in our training centre or on site at your company location.