Communication is the heart of everything. Not much of importance gets accomplished by one person working alone, so successful organizations are those that invest in ensuring effective communications.
Business communications is a two way street. Managers and employees need be both good listeners and good speakers. The very best communicators put the emphasis on listening and understanding first, and speaking or writing second. Communication training that just focuses on speaking at the expense of listening misses the point.
Non-verbal communication is also key. Send the right message with your body language, and learn to see non-verbal cues in others. Impact-Pro’s communication trainings support listening and understanding as fundamental to effective communication and influence. This has been shown to be the best route to improving communication skills and business results.
Soft Skills Training is Not Optional
There is no corporate job that cannot be done better by a man or woman who is an excellent communicator. Communication and negotiation skills are as essential as reading and writing when it comes to getting things done in a company of any size.
Sales and management communication with customers and external stakeholders is a make or break proposition for business. Individual leaders will sink or swim based on their communication skills. Companies that succeed in understanding their customers will prosper, while those with no strong bi-directional lines of communication are at risk.
Harvard Business Review subscribers rated communication as the most important factor in making an executive promotable. It is hard to overestimate the value of good communication to enterprises and their leaders. Corporate training investment continues to grow worldwide (and here in Montreal), and communication skills are the fastest growing programs.
Corporate Communication Courses and Workshops
Impact-Pro delivers a communication curriculum designed to meet the needs of business leaders and managers of all levels. Courses and workshops have been adapted to various group sizes and we are also able to develop custom course content for specific corporate training requirements.
Here are our standard communication skills training courses:
Communication Training in Montreal
BILINGUAL CORPORATE TRAINERS
Impact-Pro trainers are certified professionals with deep experience in their areas of expertise. All courses are available in English and French, and our team members can facilitate bilingual sessions. Course materials are also provided in both languages.
MONTREAL EXECUTIVE COACHING
Executive coaching is offered in greater Montreal. Coaching can be specifically in support of communication skills development, or more broad based. Our company founder, Fares Chmait, will work directly with senior leaders.
A visiting professor at the Schulich School of Business at York University and the John Molson Executive Centre, Fares shares his vast experience in the business world with key executives and managers. He brings his unique approach to understanding the key element in management: the human factor. His expertise will support understanding of why people do what they do, and how to best leverage individual talents to achieve corporate goals.
Accredited Professional Development Workshops
Impact-Pro negotiation training is accredited with three professional bodies in Quebec. Participants will earn professional development credits for the following organizations:
OACIQ – Organisme d’autoréglementation du courtage immobilier du Québec
- 5 continuing education units
The Barreau du Québec
- 5 professional development units
CSF – Chambre de la sécurité financière
- 5 professional development units
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Our mission is to help you and your organization grow into what you want to be and have the potential to become.