“The most important thing in communication is hearing what isn’t said.”
~ Peter Drucker
Communication is the heart of everything.
Not much of importance gets accomplished by one person working alone, so successful organizations are those that invest in ensuring effective communications.
Business communication is a two-way street.
Managers and employees need be both good listeners and good speakers. The very best communicators put the emphasis on listening and understanding first, and speaking or writing second.
Non-verbal communication is also key. Send the right message with your body language, and learn to see non-verbal cues in others. Impact-Pro’s communication trainings support listening and understanding as fundamental to effective communication and influence. This has been shown to be the best route to improving communication skills and business results.
Listen beyond the spoken words.
Harvard Business Review subscribers rated communication as the most important factor in making an executive promotable. It is hard to overestimate the value of good communication to enterprises and their leaders.
Impact-Pro delivers a communication curriculum designed to meet the needs of business leaders and managers of all levels. Courses and workshops have been adapted to various group sizes and we are also able to develop custom course content for specific corporate training requirements.
Real estate and mortgage brokers must understand the principles and requirements for effective negotiations. Discover how to achieve true win-win results that will lead to profit and success.
Influencing does not mean to impose ideas on others; it means having an irresistible message and knowing how to deliver it to others effectively. Sharpen your skills and open the door to success.
To make an impact, you must be properly prepared, rid yourself of your fears, and engage your audience. Learn the methods of professional speakers.
Whether nationally or internationally, for companies to grow they must know how to communicate with the rich spectrum of people and cultures.
This workshop focuses on the 3 essential rules to follow to ensure a win–win outcome in any negotiation process. Learn the process and you really cannot lose. Set your goals and succeed.
When you feel that the weight of your workload and lack of time are crushing you, Impact-Pro’s time management training gives you the techniques you need.
Learn the principles of negotiation including tactics, interactions, and the understanding of yourself and the other person. Get more than your share in your local market, starting today.
This training shows you how to analyze your attitude, how you manage energy, your communication style, and the degree of engagement you are able to inspire in others.
Learn to identify and manage the stages of change ― from crisis to transition, to processing, and finally to stability ― using the skills of continuity management. A must for senior leadership.
The best approaches to encourage the pooling of skills in an environment where everyone feels valued, respected and committed to their colleagues, as they jointly aim to achieve corporate goals.
As Post-Master practitioner of NLP, your trainer Farès Chmait will explain why humans tend not to do what they might be expected to do in order to ensure their personal well-being.
Managers spend more than a quarter of their time dealing with conflict. In this training we offer practical and effective tools to address discord at work and shift focus to getting the job done. Valuable for all managers.
Cultivate and get full advantage of the talents and unique skills of your team, and use your leadership position and skills to initiate change, influence behaviour and contribute to professional growth.
By understanding the role of emotional intelligence, we can make our character traits work for us and have an important and positive impact in our personal and professional lives.
In this course you will be offered a range of practical tools to help you develop your EI, “reprogram your internal GPS”, and manage your emotions so that you can accomplish your goals.
Cultivate and get full advantage of the talents and unique skills of your team, and use your leadership position and skills to initiate change, influence behaviour and contribute to professional growth.
UPCOMING CLASSES
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Click here to see the full course catalog, or see our next scheduled course sessions below. All courses are available on demand for your corporate group, in our training centre or on site at your company location.