“The most important thing in communication is hearing what isn’t said.”
~ Peter Drucker
Communication is the heart of everything.
Not much of importance gets accomplished by one person working alone, so successful organizations are those that invest in ensuring effective communications.
Business communication is a two-way street.
Managers and employees both need to be good listeners and good speakers. The very best communicators put the emphasis on listening and understanding first, and speaking or writing second.
Non-verbal communication is also a key. Send the right message with your body language, and learn to see non-verbal cues in others. Impact-Pro’s communication trainings support listening and understanding as fundamental to effective communication and influence. This has been shown to be the best route to improving communication skills and business results.
Listen beyond the spoken words.
Harvard Business Review subscribers rated communication as the most important factor in making an executive promotable. It is hard to overestimate the value of good communication to enterprises and their leaders.
Impact-Pro delivers a communication curriculum designed to meet the needs of business leaders and managers of all levels. Courses and workshops have been adapted to various group sizes and we are also able to develop custom course content for specific corporate training requirements.