How to influence, persuade and convince others…

And they will still like you afterwards! Influencing is an essential skill in business (and in life). And yet, convincing another person to believe (or do) something can be a grueling process. How do you persuade someone without them feeling as if they’ve lost a battle or are somehow inferior? The good news is that […]

Improve sales techniques through training

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Are you missing out on business opportunities? Do you feel sometimes as if you’re operating on autopilot in your sales career? You may believe your techniques are effective and that you’ve learned all the ropes. The reality, however, is that even experienced sales people should shake up their methods once in a while. If you […]

Read body language to uncover a lie

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“…No mortal can keep a secret. If his lips are silent, he chatters with his fingertips; betrayal oozes out of him at every pore,” believed Sigmund Freud. In fact, our bodies can often ‘speak’ for us more strongly than our words do. Non-verbal communication (including body language and the tone, rhythm and rate of our […]

Leadership for non-intuitive leaders

What do Winston Churchill, Gandhi and Steve Jobs have in common? They were all influential and inspiring leaders who, through their power of conviction and authenticity, were able to mobilize people around a common goal. There’s no question that leadership continues to be a hot topic in business. And who has not seen the plethora of […]